JULY 23, 2008








INSTANT DOWNLOAD:
All of our applications are available for immediate download after purchase.







USupport - Support and Knowledge Base System

Price:
$ 50 (limited time offer)
Price with Installation:
$ 150 (Most cases)

Visitor Demo: http://www.superfreaker.com/usupport/demo
Admin Demo: http://www.superfreaker.com/usupport/demo/admin

Username: Admin
Password: password

INTRODUCTION
USupport is a new product that creates an online support resource for customers and site visitors, greatly reducing the amount of support required for your product or service.

The system allows site owners to create a repository of information on support topics or serve as a knowledge base listing. The automated system handles new support requests and categorizes them so they can be handled more effectively.

This system GREATLY REDUCES the amount of time spent answering emails or questions repeatedly by allowing your customers the ability to obtain the answers themselves. By having a knowledge base, you create value in your site, people will visit your knowledge base for your valuable information.

Features found in USupport:

Complete Online Administration
An online control panel handles all aspects of the product's functionality, including: EMail delivery preferences, category administration, and support topic administration.

Support Article Storage
The system itemizes, categorizes, and stores any new topic entered through the online administration panel for instant access to your site's visitors.

Advanced Searching

Your visitors can browse your knowledge base by using keywords, category searches, by most popular, or simple text navigation.

Frequently Answered Qaestions
the USupport system tracks how many times a particular question has been answered and prioritizes it in a separate results list for your visitors, greatly increasing their chances of finding the right answer.

And Much More!
- Instant EMail notification of new issues already categorized
- Multiple administrator capabilities through Users table
- Simple layout and design can be branded easily to any look and feel
- Quick, simple setup to get up and running in just a few minutes
- Only 12 files in the whole system eases administration

Increase your site's effectiveness and make a tool for your visitors by creating additional resources for them. It adds value to your site's content.

Questions? Contact us: sales@superfreaker.com


REQUIREMENTS

- Microsoft IIS with ASP or ChiliSoft ASP capable server
- Microsoft Access 2000 for database editing
- CDO Mail for sending and receiving confirmation messages
- We can also install the system for you


PURCHASE

You can purchase all of the files needed to get the application running instantly. We use PayPal for payment processing and PayLoadz for delivery of the product. You will be notified shortly after payment with download instructions.

Price:
$ 50 (limited time offer)
Price with Installation:
$ 150 (Most cases)

Pricing Information: Our prices are well below the industry standard for applications of the type we offer. Many hours of planning and development went into this product. Add that to our experience in creating web based applications and you would be hard pressed to find a comparable app for the price.
*This is a limited time offer.

LICENSE
By purchasing this piece of software you are entitled to use it on your own web site. If you plan on reselling the application, please purchase additional licenses. For more information, please E-mail us at: license@superfreaker.com


HELP

We will provide support for the USupport application through e-mail. We will aid in the setup and configuration of the original files, and any details regarding their development. However, we can not provide support for any modifications that are made by the user. Use the links below to choose a support option:

Knowledge Base: Click Here
E-mail Support: support@superfreaker.com

 
 Macromedian

Our articles from MX InSite Magazine can now be downloaded.

They describe the process of creating a successful consulting practice using Macromedia's tools.

Macromedian: Part I
Macromedian: Part II
Macromedian: Part III

 Team Macromedia
Our Lead Developer, Shannon Sofield, has been asked to serve another term as a member of Team Macromedia.
 PayPal Advisor
We are a member of PayPal's Developer Advisory Board.

More information can be found at the:
PayPal Developer's Site

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We use ABC PDF to dynamically generate PDF files for our clients. A great product that saves us time and money.

Learn more at the WebSuperGoo site

Some of Our Sites:
PayPalDev.org
PayLoadz ECommerce
FanBlast! Newsletters
Dorna USA, Inc
Rock Center ASP/DB
NJ Calendar of Events
Wave Riding Vehicles
ShannonS Art Gallery
Vision Pro, Inc
Macromedian
Xerox XDS, Inc
Harbor View Properties


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